Initial review
We discuss the project and determine whether its location, configuration, current position and potential fit our model.
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Qualification · Partnership · Oversight
A clear approach, from the initial assessment to daily operations.
Every project follows a structured process, with clearly defined stages, decisions and responsibilities. You know what will be assessed, proposed and taken care of, and how performance will be monitored.
Our working framework
A structured process, from the first conversation to operations.
Our approach structures every collaboration from the first conversation through to daily operations. Each stage produces a concrete decision or deliverable before the next one begins.
The process then adapts to the chosen model: a management mandate for property management, or investment by Clés de Lune and a long-term management agreement for hospitality.
The stages
A clear process, with a specific objective and decision at every stage.
In-depth assessment
The assessment covers the market, performance, costs, technical condition, organisation and main value-creation opportunities.
Partnership proposal
The proposal details the positioning, investments, budget, timetable, forecasts and allocation of responsibilities before the agreement is approved.
Preparation and launch
Once the partnership is defined, any works, layout, content, tools, distribution, pricing and operational preparation are coordinated.
Daily operations
Operations cover bookings, guest experience, teams, quality, maintenance and operational continuity.
Monitoring and optimisation
Revenue, costs and performance indicators are reviewed regularly so the strategy can be refined over time.
Our working principles
A selective, accountable and aligned partnership.
Selectivity
We only take on projects where our team can create meaningful and lasting value.
Accountability
One point of contact and one team remain accountable for the project, from preparation through to operations.
Alignment
Our decisions are guided by the project’s long-term performance and by interests clearly aligned with those of our partners.
Let’s begin with an initial assessment.
Present your hotel or property asset, its current situation and your objectives. An initial assessment will quickly confirm whether the project fits the Clés de Lune model and what information is needed to continue the review.
Tell us about your project